Houston, texas 77002 76354000 metros mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region. Nov 01, 2018 you can file a complaint about any bus company violation of the americans with disabilities act such as a bus with a broken wheelchair lift, or a driver or bus employee not offering required assistance to a passenger with a disability. Bus scheduling is something of a science, and a complicated one at that. Metro is in close communications with health officials about covid19. The bus driver allowed and encouraged a crazy woman to harass me. By using this website you agree to our cookies policy. Metrobus ltd wheatstone close crawley west sussex rh10 9ua. You can file a complaint about any bus company violation of the americans with disabilities act such as a bus with a broken wheelchair lift, or a driver or bus employee not offering required assistance to a passenger with a disability. A passenger danced for me just to get a free ride, so i let him on. Metro transit police charged vento mickens with simple assault after he clashed with the customer at about 5. The metro transit police department mtpd is interested in hearing from you and being accountable to our customers. Metro transit has a driver shortage and its screening. Metro customer centers, union stationgateway transit center east portal.
We will reply to any messages as soon as possible, normally within 5 days. On some occasions, we may need to share your information with bus operators for these purposes. Thank you for taking time to share your experience aboard metro bus or rail with us. Use the form below to commend an employee for excellent performance, to register a complaint about bus or rail service, locate a lost item or provide a suggestion. Driver told me no, i couldnt fold it because there was no luggage storage so me and the dc would have to leave the bus. Line 28 62319 metro local and late night eastbound. She was identified by metro as olivia gamboa, a yearveteran from montebello. Two metro bus drivers charged in weekend onduty incidents have been placed on administrative leave while under investigation, according to metro shawn todd, a bus driver arrested after midnight on friday for allegedly soliciting an undercover d. View our complaints procedure for tfl routes operated by metrobus croydon and orpington depots. The metropolitan transit authority of harris county, texas metro is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of race, color, or national origin, as provided by title vi of the civil rights act of 1964, as amended. Get updates on the latest service adjustments and what we are doing to flatten the curve at. Metrobus drivers get customer service training the.
The job of a bus operator is not easy and it moves at a fast pace. A metro bus driver had a suspended license at the time of her accident jan. Police say the driver of a flatbed tow truck was speeding about 5 a. Lose something on a cta bus or train or in one of our stations or terminals. Metro transit has a driver shortage and its screening process may be one reason why. It is a three or fourdigit number and is permanently applied to the bus. Chavez av n 8th st olive st hill st broadway spring st 9th st temple st 2nd st 3rd st metro redpurple line metro. Had to take 05h40 bus to ontdekkers and walk all the way down to gordon road. In 1905, he moved to the united states where he worked as a drill operator at a mine in alice, minnesota. Bus driver assessment test preparation jobtestprep. Metro transit does not require parttime applicants to have a cdl to be hired for the bus operator position, but candidates must get a commercial driver permit with airbrake and passenger endorsements before entering a training class and starting the training process. I have ridden this bus home from work every day for years, so i am well acquainted with your normal bus driver, george. It is a humbling experience for me working for metro bus system.
Transport for london tfl, its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. Feb 27, 2017 a metro bus driver had a suspended license at the time of her accident jan. Get updates on the latest service adjustments and what we are doing to flatten the curve at metro. Dc metro buses are angering locals from lateness to poor conditions, complaints about metrobus suggest that the rail system isnt wmatas only problem. Our response times will be longer than normal due to staff availability and temporary working locations. The bus driver come out from another side without break and it may lead to a serious accident occur if the proton saga did not move the sterling to right.
When the driver reaches the end of the tour behind schedule, backup is seldom, if ever, available. The metro bridge academy prepares candidates to successfully navigate the pathway to meaningful employment. If you like working with people and want to make a difference in your community, come help us run our growing transit system. Bus drivers fears of assaults rise to the top of metrobus challenges. Thank you for doing your part to help improve safety and security on buses, at bus stops, shelters and the metro facilities you use. Herbie speaks in front of the metro board to address a recent incident with one of the drivers, who pushed her off the street. For additional support on accessibilityrelated complaints, customers may contact the metro ada ombudsman in the office of ada policy and planning adap. Complaints rise about metro transit bus drivers star tribune. Providing timely, accurate and sufficient information.
All complaints and feedback will be handled equitably, objectively and in an unbiased manner in accordance with the following policies. In my case, a bus driver refused to honor my collegevocational pass, despite the fact that. Your information will be investigated and the findings will be based on information gained during the investigation. Metro home metropolitan transit authority of harris county 1900 main st. If your journey with us has not met your expectations we have policies in place to rectify that. We use cookies to improve your experience on our site and to show you personalised advertising.
A passenger gets on the bus and refuses to pay the. On the evening of tuesday, december 1st, i was riding on the number 8 line near main and 5th street. Comment on metro transit service give us your suggestions and comments. He was within inches of slamming into an innocent driver. The metro driver, who was 47, had to be extracted from the wreckage with the jaws of life and died at a hospital. Houston, texas 77002 76354000 metro s mission is to provide safe, clean, reliable, accessible and friendly public transportation services to our region. However, there was a different bus driver working on this particular evening. Driven by safety how to report problems king county metro. Apply to bus driver, helper, delivery driver and more. Excuse from the bus driver on monday there was no bus for him to drive.
Not without its challenges but also not something that 95% of the population couldnt do if given a 2 week training course to learn the ropes. Metro ada ombudsman for additional support on accessibilityrelated complaints, customers may contact the metro ada ombudsman in the office of ada policy and planning adap. Pathetic bus service from metro bus friday 15112019 the 05h45 bus did not pitch at all. To make matters worse he sped down oxnard at a rate a speed that a bus should not travel and then to top things off, ran a red light at oxnard and van nuys. Outside, it usually appears on the outer bus corners. Metro also operates 105 miles 169 km of urban rail service. Metros goal is to resolve all complaints within five business days, however some complaints may require additional investigation and followup time. Title vi policy statement metropolitan transit authority of harris county, texas. Remote representatives will be available to answer calls monday through friday 9.
A typical day driving the bus for metro sometimes can be stressful but the majority of time i have a great day. Find 8 listings related to metro bus schedule in torrance on. Herbie speaks in front of the metro board to address a recent incident with one of the drivers, who pushed her. As of 2009, metro operated the secondlargest bus fleet in north america, with a total of 2,472 buses. The mtpd will accept complaints or commendations in writing on this form. Cut off in traffic by a bus and then flipped off by its driver, roger watts filed a complaint with metro transit. Aug 10, 2016 dc metro buses are angering locals from lateness to poor conditions, complaints about metrobus suggest that the rail system isnt wmatas only problem. Service complaints include discrimination, ticket issues, and possibly lost baggage. Scott doyle, left, and steve duffey, pose with duffeys 1987 mallard. Indeed, it has been recommended that city bus drivers have at least a 20minute break after each 2 hours behind the wheel.
Metro is a great company to learn and have an opportunity for growth. Visit payscale to research bus driver hourly pay by city, experience, skill, employer and more. Please use this form to report your experience with metro services. Inside the bus, the coach number appears in the right front corner, opposite the driver. Metro s goal is to resolve all complaints within five business days, however some complaints may require additional investigation and followup time. Outlined are steps for filing a complaint against the mta, or metro. Whether you want to work for a citys transport system, like the chicago transportation authority, or a transnational bus company, like greyhound, you will need to pass interviews and assessments before getting hired. I asked for a forwarding ticket and was told that they dont give them. Drive for metro job openings king county metro transit. I said to the driver id fold the pushchair, not a problem at all and there was no need to have asked her to wait for the next bus. Seattle a federal judge has rejected the boeing co.
Your information will be investigated and the findings will be based on. For example, a driver who is observed texting while driving, nodding off, speeding, or driving in excess of legal driving hours hours of service. A metro bus driver was arrested and charged with simple assault on friday after he got into an altercation with a disorderly customer over the bus fare. One of the most frequent complaints from riders is rude and uncooperative drivers. I have learned how to deal effectively with people of all cultures. Transport customer complaints and feedback policy pdf, 179. Bus driver 9432, 204 line an african american lady scream at me because my.
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